If you have forgotten an item in the apartment, please contact our team by sending an email to
[email protected] and we will try to locate it as soon as possible. However, please note that BeyondFlats will not be responsible for such items under any circumstances.
Custody
of lost items: if our staff finds any guest's forgotten items, we will contact them immediately for their delivery. These objects will be kept in our office for a maximum of 1 month. If after this time they have not been claimed, we will proceed to dispose of the items. If you require any items to be sent to you, please note that this may be subject to transportation and/or handling charges.
Objects
containing private information: these objects will be forwarded to the Police offices. These items include credit cards and/or identification cards.